Policies & Disclaimer
Policies & Disclaimer
Sacred Tree Visions’ Policy and Disclaimer Information
Policy on Scheduling, Payments, Missed Appointments and Refunds
When scheduling an in-person appointment your credit card information is required to hold your appointment. Your card will not be charged unless you do not show for your appointment or cancel/reschedule according to the 48 hour cancellation policy. Once your appointment time arrives you may pay by using cash, check or credit card (credit cards will incur a 3.75% fee). You are not required to use the same credit card that was used to hold the appointment. If you pay by check and there is an issue with the funds. The card used to hold your appointment will be used to cover the expense of the service and any other fees that may have occurred.
When scheduling a phone reading or any other distance sessions, credit cards will be charged within 24 hours of scheduling (3.75% fee is waived for distance sessions).
Discounts will only be given to those who use the proper promotion code or note it at the time of scheduling, through the scheduling application. Discounts and Gift Certificates may only be applied to individual services (full priced Readings or Reiki Sessions). Discounts may not be combined. Discounts may not be used on Specials and packaged prices.
Credits and Packages expire one year from the date of purchase or date of issued credit.
Event tickets are paid in full at the time of scheduling, prior to the event and all sales are final. Tickets are transferable, but are not refundable and may not be applied to other services. Discounts and Gift Certificates are not eligible to be used in payment for Events, workshops, etc.
48 Hour Cancellation Policy
Rescheduling and cancellations prior to 48 hours before the session time will incur no penalty. Cancellations within the 48 hours prior to session will be charged the full amount of the session. This charge will be applied to the credit card used to hold the session. This policy pertains only to standard services (exceptions; events, private parties, galleries, etc., as they hold their own set of standards).
NO REFUNDS will be granted for cancelled appointments. NO EXCEPTIONS WILL BE MADE. Please do not book an appointment if you do NOT intend to keep it.
All appointments are scheduled in EASTERN TIME (or the time zone in which the appointment will take place). It is the client’s responsibility to be available at the time of the appointment.
Not being available for a scheduled appointment forfeits the appointment. NO REFUND WILL BE GRANTED. NO EXCEPTIONS WILL BE MADE.
Rescheduling of an appointment is permissible prior to the 48 HOURS BEFORE the scheduled appointment, otherwise NO REFUND WILL BE GRANTED, NO EXCEPTIONS WILL BE MADE and there will NOT be an opportunity to reschedule for the purchase. Please follow the instructions in your confirmation email to make changes to your appointment or email [email protected] if you wish to reschedule your appointment.
We reserve the right NOT to offer appointments to certain individuals. ONLY in this situation will a full refund be returned to the purchaser.
Please understand that not showing for an appointment affects valuable appointment time, and is not fair to other clients who want an appointment.
No Reading Substitutes Policy
Scheduled readings are not and cannot be substituted for payment made for any other purchase then the one paid for. Reading options cannot be altered, exchanged, or interchanged in any way and are considered separate reading purchases with separate payment fees applicable. All purchases are final.
Psychic/Medium Readings are for guidance only. Nothing is 100% set in stone as everyone has freewill and what you choose to do with the information, including any actions you take, is your personal responsibility and choice. All readings and questions answered should at no time be regarded as legal, medical, financial, psychological or business fact and are subject to your own interpretation and judgment. For any such matter you should seek advice from the relevant qualified expert. For legal reasons we have to advise that due to differing opinions regarding psychic ability, all services are offered for entertainment purposes only.
You must be 18 years of age or older to receive individual services.
Intuitive Counseling Disclaimer:
Deborah is not a licensed mental health counselor. She offers her years of education, training and experience as a former qualified mental health professional working with individuals, children and families, life experience, guidance from spirit, training and certification as a Reiki energy healer to be of service to others.